Go Green!" 
How big is your business?
Our business is situated on 7 acres, 2 miles outside Savannah, TN. We currently employ 8 people.
How long have you been in business?
My father started the business in 1987 as a Bodyshop . The name then was Bobbys Body Shop. Being in the bodyshop we started collecting body parts and used junk cars. After 2 years in business we had over 75 cars sitting around and were selling parts off them. I said to my Father that we should started a Used auto parts business. That seed grew to what you no know as Raceway Auto and Truck Parts.
How long have you been a URG member?
We have been a member of URG since December 2004.
What is your favorite URG benefit/program?
There are many benefits to being a member. The salvage site is great and saves us from paying pool fees, URG 8000 hold us accountable for the way we process parts and do business, but I would have to say that the annual URG conference in Denver would be my favorite. We take at least 3 sales people to the conference every year and when they return they are on fire to sell. There are so many great speakers that are informative and inspiring. The URG conference has a great ROI and I would say “It’s a must”. : )
What would you like to see added to URG?
I would like to see URG develop more training resources for new sales people. Something that was monthly or quarterly to keep sales people on their toes.
What do you think is a “hot topic” currently in the recycling industry?
I am excited about the current merger of QRP and PRP to form one group PRP Midwest. I have great respect for the yards involved and we here at Raceway Auto and Truck Parts are inspired and motivated by the yards involved. If we can be a part of helping the group with any of their parts needs, call our yard for high quality parts and fast delivery. Satisfaction guaranteed.
What differentiates you from other recyclers?
We have 4 major quality control check points. When the car arrives it is inventoried and all damage is marked. Then the car is moved to dismantling for the second quality check point where the engine and transmission is tested and other small parts are check for quality. Car and parts are then moved to their proper locations and sit until sold. When a work order is generated for the part, it is then checked again for quality the third time. If for any reason there is a problem with the part, the parts puller then sends a resolution message back to the salesperson describing the problem. This is done so the salesperson can then contact the customer and describe the damage to the customer. If Okayed by the customer the salesperson then lifts the resolution so that the parts puller can then complete the process and get the part in the delivery area. At this point truck loading time is the fourth quality control area, where each truck is loaded and each part is checked again for quality. If any discrepancies are found we immediately contact the salesperson to make sure the customer knows of the problem. We have a motto here at Raceway Auto Parts “no surprises “. If then everything checks out the truck is fueled and ready for delivery the next morning.
